CEO Analytics unearths what your customers love and are eager to pay for...

... so you can increase retention, generate incremental sales and grow your business 3% to 7% 

Retention is the new growth

Cost of acquiring a new customer

Cost of a customer referral

Cost of retaining a customer

Churn is a killer. Every customer you lose has to be replaced by one at "full cost" just to stay in place. Then, new customers have to be added, also at "full cost" to grow. Retaining a customer is not only cheaper, it allows you to dedicate more resources to growing your business. CEO (Customer Experience Optimization) combines the precision of disassociated conjoint analysis, marketing expertise and proprietary predictive algorithms to discover what your customers really love... and are eager to pay for.

Our promise: CEO Analytics will increase retention, reduce your churn, increase sales 3%-7% and create new loyal customers

We created real-world, actionable deliverables that will grow your business by between 3% and 7%

Create and publish a specialized online survey to unearth what your customers love and are eager to pay for. To see an example of our online survey, click the picture above.

We integrate product attributes and promotional factors. As a result, we can build a comprehensive customer retention strategy

We build a customized data analysis and visualization dashboard that allows you to segment the data in hundreds of way

An exclusive advantage of working with CEO Analytics: we combine product attributes and marketing actions to increase your retention and communicate more effectively

Could your company benefit from CEO?

If your organization deals with hundreds of transactions and customers per day you can probably benefit from reducing churn and investing the savings into getting new customers

Casual restaurants, QSRs, Fast-Food
and any other organization that serves
hundreds of meals on a daily basis

Multi-point retail operations including oil-changing, painting, mechanics and others which experience churn

Health Maintenance Organizations,
Minute clinics, Hospitals, and others where patient satisfaction is a KPI

Hotels, Resorts, Cruise Lines and and other Hospitality businesses where reviews, repeat business and increasing share of wallet of customers are key to growth

TV or Cable Networks and other content distribution channels who need to predict which programs will be successful prior to production

Malls, chain stores and, in general,
businesses that cater to a wide range
of customers in several locations

Send us an email for a free, no-pressure, no-obligation one hour consultation

See three live demos

Click on the pictures to see anonymized work done for a fast-food company and a TV station. Feel free to play around with the data.

An accomplished team ready to move your business forward

Adi Asavaid - Principal

• 35+ years of experience in design and development of Business Intelligence (BI) solutions for large to small clients.
  
• General Management positions at various BI software companies. Worked as the head of BI Solutions for large syndicated data organizations such as IRI (Information Resources, Inc.), SHS (Symphony Health Services), etc.
• Created customized BI solutions for companies such as Pepsi, Food Lion and Novartis to effectively use their data to improve their operations.
• Led the development teams at Opera Solutions that created recommendation engines for their clients resulting, in one case, in an increase of 4% in revenue in one year (featured in the WSJ).
• Specific BI focus on end user Customer Experience.
• Industries: Retail, CPG, Life Science, HealthCare and Customer Financial sector.
  

Marcelo Salup - Principal

30+ years of international marketing & advertising experience.

• Top management position in some of the largest ad agencies in the world including DMB&B, McCann-Erickson and Foote Cone & Belding.
  
• Specialties include: Strategic planning, consumer insight and media expertise in Branding, Digital and Direct.
• Led the media teams that launched dozens of Fortune 500 companies around the world including McDonalds in Mexico, Diet Coke, L’Oreal, Dunkin Donuts and more.
• Led the media team that generated $150mm in yearly revenues for DIRECTV
• Industries: CPG/Retail, Restaurants, Food & Beverages, Financial, Automotive.

Would you like to reduce churn, generate incremental sales and increase revenues by 3%-7% Contact us:

If you'd like a totally-free, no-pressure, no-obligation one- hour consultation, just write "Call me" and your phone number and we'll call you ASAP

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